terwixonse
11-05-2019
Help. I am looking for guide
Alchimia Grow Shop
13-05-2019
Hi terwixonse, do you mean that you're looking for the user manual of the Volcano Vaporizer ? If it's the case here is the link from the manufacturer's website (english version)-->https://www.storz-bickel.com/media/dl/volcano/volcano-en.pdf ;-) Best regards
bob
04-04-2019
I want to buy a volcano vaporizer but how you can offer best offer than the original producel . Is it original and does it have waranty and if have is it to you or to original producer ?
Alchimia Grow Shop
05-04-2019
Hi bob, it's partly due to the volume of items ordered and this is indeed the true and original Storz & Bickel's "Classic Volcano", with a warranty of 3 years (covering manufacturing defects, please note that defects caused by normal use and wear are not covered by warranty). If something happens when the warranty is valid you can either contact the Manufacturer directly (https://www.storz-bickel.com/eu/en/support/) or contact our Shop with details of your situation and we will make the arrangements accordingly, because the warranty is effective regardless of where the vaporizer was purchased ;-) Best regards !