P fo
28-08-2014
Just purchased a new essenz...battery is fully charged but after the first burn it seems to have stopped working,tried a new battery n that doesn't seem to be the problem,problem is the ceramic chamber,any advice to get it to work or info regarding replacement parts
Alchimia Grow Shop
03-09-2014
Hi P Fo!
Try sending a mail to info@alchimiaweb.com and talk with my colleagues in charge of customer service, because if it has failed with so little use and you've bought it recently you could use the guarantee and get it repaired.
Thank you! :)