Terms and conditions of purchase - Grow Shop Alchimia

Index

1. General information of the website
2. General conditions of access and use of services
3. Purpose:
4. Acceptance of the general conditions
5. Declarations, duties and limitations
6. Industrial and intellectual property rights
7. Infringement of intellectual and industrial property rights of third parties
8. Hyperlink policy
9. Liability disclaimer and access to the website by persons under 18 years
10. Rights reserved
11. Purchase terms and conditions Alchimia Grow Shop: how to pay?
12. Prices and taxes
13. Transport
14. Refunds
14.1 Seed return: specificities
15. Warranties
16. The issue of cannabis seed sales
17. Applicable law, jurisdiction and settlement of on-line complaints
18. Limitation of liability



1. General information of the website

According to Law 34/2002, dated 11 July, on Information Society Services and Electronic Commerce, we inform you about the general data of this website:

Company: Alchimiaweb, SL
NIF: B17664368
Domain name: www.alchimiaweb.com
Address: C/ Llevant, 32, Polígon Industrial Pont del Príncep (17469 Vilamalla - Girona)
Email: info@alchimiaweb.com
Phone number: (+34) 972 527 248



2. General conditions of access and use of services

This document establishes the conditions of access and use of https://www.alchimiaweb.com (hereinafter “website”) that Alchimiaweb S.L. offers to the Internet users.



3. Purpose

The purpose of this website is the sale to people of the legal age of gardening equipment and grow lighting systems, as well as products associated to the world of cannabis.

The registered users can also subscribe to our newsletter to get the latest offers and news from the sector.



4. Acceptance of the general conditions

The use of the services and contents of this website by the user assumes and implies the express acceptance of the terms set out in these general conditions.



5. Declarations, duties and limitations

Users declare that they are of legal age and have sufficient legal capacity to be bound to these general conditions, use our services and place orders on this website.

The user acknowledges and accepts, expressly and without exceptions, that the access to this website and the use of its services and contents are made freely and consciously, under his/her exclusive responsibility.

The user undertakes to make diligent use of the services and contents of this website in accordance to the legal regulations, moral, public order and these general conditions.

The user also undertakes no to use these services and contents for illegal purposes and/or infringe the copyrights or any other legislation of the applicable legal system.

The user undertakes to provide truthful, accurate and valid data in the forms in which it is required.

The registered user should try to keep his/her account information updated. This website reserves the right to cancel any account with false or invalid data, also inoperative accounts.

The registered user is the only person responsible for maintaining the confidentiality of his/her password. The user will also be responsible for any activity on his/her account.

The registered user should always log out before leaving this website. He/she agrees to notify immediately any unauthorized use of his/her account or password.

Downloading of the contents of this website is solely authorized if copyright, trademarks and all other intellectual and industrial property rights are respected.

Modifying, broadcasting, distributing, copying or any other use of the contents of this site for public or commercial purposes, in whole or in part, and including images, is not permitted.



6. Industrial and intellectual property rights

The contents of this website (including, but not limited to, icons, texts, graphics, images, databases) are property of Alchimiaweb S.L., its collaborators or product suppliers and are protected by the national and international rules of patent, industrial, intellectual and trademark rights.

Any act of transmission, distribution, broadcasting, reproduction, readying or storage, in part or whole, of the contents stored in this website carried out for commercial purposes or profit is expressively prohibited unless being previously authorized by the right holders.

Alchimiaweb S.L. owns the following trademarks, registered at the Spanish Patent and Trademark Office:
- Alchimia®, nº exp. M3006715
- Alchimia®, nº exp. M3519550

Iconography has been designed and created by Visible studio in Figueres. More info: http://www.visible.cat

The compilation "selection, ordering and assembly" of all contents of this website is the exclusive property of Alchimiaweb S.L. and is protected by national and international rules of patent, industrial, intellectual and trademark rights.

The modification, distribution, reproduction, public communication or other use, in whole or in part, of the contents and structure of this website with public or commercial purposes constitutes a violation of the current legislation of patent, industrial, intellectual and trademark rights.



7. Infringement of intellectual and industrial property rights of third parties

In the event that any user or third party considers that the contents and products of this website infringe their intellectual or industrial property rights, he/she is required to send a notification to Alchimiaweb S.L. with the following information:

- The claimant's personal data: full name, address, telephone number and email address.

- Authentic signature or equivalent and personal data of the holder of the purportedly broken property rights, or the person authorized to act on behalf of the owner of the purportedly broken property rights. The authorized person will have to present the corresponding certificate of representation of the holder of the purportedly broken property rights.

- A detailed and comprehensive description of the contents protected by the purportedly broken property rights, the specific location on the website and the corresponding supporting documentation.

- The claimant's express statement asserting that the use of the contents has been made without the consent of the owner of the purportedly broken property rights.

- Express and clear statement, under the responsibility of the claimant, that the information provided in the notification is accurate and the use of any of the contents and products of the website infringes the intellectual, industrial, trademark or patent property rights of the owner.

This documentation must be sent to: info@alchimiaweb.com or Alchimiaweb S.L., C/Llevant, 32 Pol. Ind. Pont del Príncep 17469 Vilamalla.



8. Hyperlink policy

Any users that wish to link any page of this website to other web portals must meet the following conditions:

- No part of the contents and services of this website may be reproduced, in whole or in part, without prior and express authorization of Alchimiaweb S.L.

- No deep-links, IMG or image links, or frames with the pages of this website, in whole or in part, may be established without prior and express authorization of Alchimiaweb, S.L.

- No false, inexact or incorrect information may be included concerning the pages, services and/or contents of this website.

- Apart from the signs that form part of the hyperlink, the website featuring the hyperlink may not contain any trademark, commercial name, establishment emblem, designation, logo, slogan or other distinctive sign that belong to Alchimiaweb, S.L. unless prior and express authorization is obtained.

- The inclusion of a hyperlink in no case implies the existence of a commercial relationship between Alchimiaweb, S.L. and the owner of the website including the hyperlink, nor does it imply the acknowledgement or acceptance by Alchimiaweb, S.L. of the services/contents of that website.

- Alchimiaweb, S.L. will not be responsible for the content, services, information and/or statements made available to the public on the web page or portal from which the hyperlink is made.

This website provides links and connections to other websites controlled and managed by third parties.

The exclusive function of these links is to facilitate online searches for information, contents and services for users; in no case may they be regarded as a suggestion, recommendation or invitation to visit these sites.

Alchimiaweb, S.L. does not market, direct, control or endorse the contents, services, information and statements available on said websites. Alchimiaweb, S.L. assumes no liability, not even indirect or subsidiary, for damages and losses of any kind which may derive from the access, maintenance, use, quality, legality, reliability and usefulness of the said contents and which may be accessed through the Alchimiaweb S.L. website.



9. Liability disclaimer and access to the website by persons under 18 years

This website has been created in good faith by Alchimiaweb, S.L. using information from both internal and external sources and legally obtained. Still, Alchimiaweb, S.L. does not guarantee the reliability and usefulness of the content, nor its veracity or accuracy.

Alchimiaweb, S.L. takes no responsibility for any damage or loss caused by the use of the content, services and products by the users.

This website does not control or guarantee the absence of viruses in the content, which could alter the user's IT or his/her operative systems, or the electronic documents and files stored in their systems. No liability can be accepted for any damages caused by computer viruses.

This website doesn't guarantee the permanent availability or continuity of the website's services, nor its continued online presence.

This website and the contents stored in it are exclusively aimed at people over the age of 18.

Alchimiaweb, S.L. takes no responsibility for any user under the age of 18 accessing the website by providing inaccurate, false or inexact personal data. Still, if Alchimiaweb, S.L. detects the existence of a user account that could belong to a person under the age of 18, it reserves the right to contact this user and ask him/her to send a copy of his/her ID card within the following 48 hours to prove his/her identity. This documentation must be sent to info@alchimiaweb.com. If the user ignores this requirement, Alchimiaweb, S.L. reserves the right to cancel the user's account and block his/her access to the website. Additionally, if a user under the age of 18 or whose account has been cancelled had placed an order Alchimiaweb, S.L. reserves the right to cancel this order and refund the amount through the same payment method chosen by the user, or through any other method agreed by both parties.



10. Rights reserved

This website reserves the right to perform modifications, inclusions and exclusions of the contents and services provided to the users without prior notice and unilaterally.

This website reserves the right to perform modifications on these general conditions.

Any inclusion or modification is subjected to these general conditions.



11. Purchase terms and conditions Alchimia Grow Shop: how to pay?

Credit card
Visa, Mastercard or Maestro, as well as any other debit card. We provide the most secure payment method, verified by Visa and with 128-bit encryption. During the purchase process, and prior to introducing any data, the user is redirected to the website of the bank entity where the credit card data is introduced. In this way, information exchange is performed on the bank website, not on ours. In no case Alchimiaweb, S.L. will have access to the user's bank data.

Unauthorized transactions may be caused by cards not enabled to operate in a secure environment. Your bank will quickly solve this problem.

Cash-on-delivery (valid for Spain and France only for shipments to establishments/collection points).

We accept cash-on-delivery for orders below a value of 250 euros. If the value of your order is above 250 euros you can pay by credit card or bank transfer.

This payment method involves delivery charges of 5.00 euros.

Bank transfer

TRANSFER PAYMENTS MAY HAVE A DELAY OF 2-3 WORKING DAYS.

You can deposit or transfer the amount of your order directly to our bank account. Please use the following data:

Remember to indicate your full name and order number (reference).

Bank Entity #1: BANKINTER

Office: Figueres (Spain)

Recipient's name: Alchimiaweb, S.L.

IBAN: ES35 0128 7618 1801 0002 9505

BIC Code (Swift Code): BKBKESMM


Bank Entity #2: BANC SABADELL

Office: Figueres (Spain)

Recipient's name: Alchimiaweb, S.L.

IBAN: ES90 0081 0378 33 0001164119

BIC Code (Swift Code): BSABESBBXXX

After receiving the total amount of your order (commission costs are charged to the customer) we'll send you the tracking number of your order with the confirmation email so you can track your package online.

For orders coming outside the euro zone, Alchimiaweb, S.L. reserves the right to ask the customer for the economic difference derived from currency exchange, or to reduce the amount of products ordered until meeting this loss.

Bitcoin
We accept payments with this virtual currency.



12. Prices and taxes

The prices shown in your shopping cart include value-added tax (VAT/IVA) but don't include shipping costs. These will be calculated when processing the order.

V.A.T. (IVA) will be applicable to purchases made by natural persons with residence in the European Union.

You can visit the database (http://madb.europa.eu) of the Directorate General for Trade of the European Commission (http://ec.europa.eu/trade/). to check the customs tariffs on importation applicable to different countries around the world. You will be asked to introduce the corresponding TARIC code to consult these tariffs. You will find the needed TARIC code on this other page here: (http://ec.europa.eu/taxation_customs/dds2/taric/taric_consultation.jsp?Lang=en&callbackuri=CBU-5).



13. Transport

Shipping to your home:

- Mainland Spain: Delivery time is 24/48 hours except public holidays.

- Spain Balears Islands: Delivery time is 48/72 hours except public holidays.

- Metropolitan France: Delivery time is 3-4 business days.

- France - Corsica: Delivery time in 3-5 business days.

- European Union: Delivery time is 3-5 business days.

- DOM-TOM: Delivery time is 15-20 business days.

- Rest of the world: Delivery time is 10-15 business days depending on area.

Check shipping cost here


Transport to establishments/collection points

- This shipping method is only valid for seed packages and up to 250€.

- This shipping method is only valid for mainland Spain, metropolitan France and Corsica.

- Mainland Spain: Delivery at the chosen collection point within 4-8 business days after date of issue.

- Metropolitan France: Delivery at the chosen collection point within 4-8 business days after date of issue.

- 5€ will be added to the order total if the cash-on-delivery option is chosen.

We do not ship our products to post-office boxes.

In the event of non-compliance of the delivery date, Alchimia Grow Shop will notify the user the reason for the delay and offer alternative solutions.

We'll send you an email with your expedition number so you can track your package online after we receive the payment. This expedition number will be sent on Monday/Tuesday in the case that the order is placed on Friday, Saturday or Sunday.

Check shipping cost here



14. Refunds

In case of error, the purchaser has a period of 72 hours after receipt of the order to carry out the corresponding claim by sending a mail to info@alchimiaweb.com.

After this period, we understand that the purchaser has received the goods satisfactorily.

Products must be returned within 14 business days after your order was delivered by sending an email to info@alchimiaweb.com or filling the withdrawal form that we provide down below and sending it by postal or electronic mail. In 24 hours you'll receive all the instructions to proceed. This is the most effective and easy method.

Remember that your order must be sent together with a copy of the delivery note, purchase receipt or invoice.

In the case of international shipments, the tracking number provided by the transport company must also be indicated.

We won't accept return of goods which are liable to deteriorate or expire rapidly (oils, cosmetics, food products, etc).

We won't accept return of sealed goods/products (vaporizers, nutrients, etc).

We won't accept return of goods which are liable to mix with other products (reverse osmosis systems, etc).

We won't accept second claims.

We won't accept claims after 3 months from the purchase date.

Claims about from our Gift section will not be accepted.

All claims and refunds are a priority.

Alchimiaweb, S.L. will refund the amount received from the user through the same payment method selected for the purchase, except in cash-on-delivery shipments and bitcoin payments, which will be reimbursed through bank transfer to the user account (or any other method agreed by both parties); and within 14 calendar days from the user's withdrawal notification. The purchaser can also get a voucher for the same amount of the purchase, which he/she can use within 6 months from its reception.

To make a claim under this warranty, please contact info@alchimiaweb.com. You'll get all the information within 24 hours.

Bitcoin payments will be reimbursed in euros for the value of the item purchased in this currency, and not for the value change in Bitcoins.



14.1 Seed return: specificities

Cannabis Sativa seeds can only be germinated in certain countries in which it is authorized by the Law.

Claims about seeds that do not germinate shall be accepted as long as the seed bank accepts their return and we receive the claim form properly fulfilled. You must keep the original packaging for any claim.

The purchaser is responsible for being aware of the Laws in his/her country and act according to them. Alchimiaweb.com is not responsible for illegal uses of our products carried out by third parties.

We won't accept claims about hermaphrodite plants due to the impossibility of verifying if this hermaphroditism comes from growing conditions or genetic causes.

Claims about seeds from our "Gift" section will not be accepted.

Claims about 20% or less of the content of the seed packet will not be accepted.

Alchimiaweb, S.L. is in no case responsible for shipments confiscated by Customs or similar agencies. Please contact the corresponding organizations of your country for further information.



15. Warranties

In accordance to the current regulations RDL 1/2007 of 16 November, all products of lasting nature without expiry date will have a warranty of 2 years.

The warranty of all products with expiry date will last until this expiry date, with a maximum of 2 years from the day of purchase.

After the first 6 months and until 2 years a peritation of the product will be needed in order to check if the failure comes from the factory or from misuse.

The warranty will not be valid in products damaged from impacts, misuse or improper use or handling, as well as worn-out equipment due to normal use.

In case that the product is replaced, the warranty won't be extended but will be the same as when the first product was delivered.

Alchimia Grow Shop is not responsible for any delay caused by the Customs offices of the receiving countries or movement of goods.



16. The issue of cannabis seed sales

The Single Convention on Narcotic Drugs (1961) amended by the Protocol of 1972 and ratified by the Spanish State, provides the control of flowering or fruiting tops of the cannabis plant, as well as resin obtained from the cannabis plant, but explicitly excludes seeds.

In Spain, the sale of seeds does not constitute a crime if their cultivation is not intended for trafficking. Alchimiaweb, S.L. exclusively sales seeds for own use to those countries where cultivation for own use does not constitute a crime, for study or for collectors.

It is duty of the user to be aware of the laws in his/her country with regard to cannabis.

Alchimiaweb, S.L. does not want to induce anyone to act in conflict with their country's current law.

The user agrees not to use the services and contents of the website to carry out illicit activities that may constitute a crime and/or infringe the copyrights or patent rights or any other rules of the applicable legislation.

Alchimiaweb, S.L. does not accept responsibility for any misuse of the seeds we sell.

Alchimiaweb, S.L. is not responsible for illegal uses of our products carried out by third parties.

Alchimiaweb, S.L. encourages its users to act responsibly.



17. Applicable law, jurisdiction and settlement of on-line complaints

These general terms and conditions are ruled by Spanish laws.

Alchimiaweb, S.L. and the user, both parties expressly waive any other privileges that might correspond to them and agree to submit to the jurisdiction and exclusive competence of the Law Courts and Tribunals of Figueres for any controversy that may be derived from the application of any services rendered and which are the object of these Conditions for Use and the particular conditions defined in the "Payment method" section of this website.

Additionally, we inform the users that they can resolve any conflict with Alchimiaweb, S.L. through the Online Dispute Resolution platform: http://ec.europa.eu/consumers/odr/

Download consumer information document about withdrawal right



18. Limitation of liability

Possession of cannabis seeds is not a criminal offence in Spain (1961 Vienna Convention). Cannabis cultivation may be subject to administrative and criminal sanctions (Art.25.1 of Organic Law on the Protection of Citizen's Security and Art. 368 of Penal Code). Purchasing seeds for collecting or agricultural research is LEGAL in Spain, as well as in Ireland, England, Scotland, Holland, Belgium, Switzerland, Austria, Poland, Russia, Italy and Japan.

We ship our seeds with the restriction that no third parties will use them against the law. This trade doesn't force or induce to act against the law. We explicitly indicate that the purchaser of our seeds will be responsible for his/her future acts. In the event of being used for human consumption the responsibility lies on the purchaser, and our company accepts no responsibility for that.

Unfortunately, laws on cannabis seed trade vary from one country to another. That's why we strongly recommend to be informed on the regulations and laws of your country.

Purchasing these products from countries where cannabis seeds are illegal is prohibited, for example: USA, Canada, Australia, eastern countries or any other country where possesing cannabis seeds is illegal. We will not ship seeds to any of these countries under no circumstances.

However, if a person from another country irresponsibly purchases any of these products without knowing the laws on his/her country, our company shall not be liable for the possible legal problems derived from this purchase, and will not redeem any amount for goods being held or confiscated by customs.

We ask for your commitment and responsibility.