Privacy protection and applicable regulations - Grow Shop Alchimia

Alchimiaweb S.L. respects the right to privacy and protection of user data. As a user you should know that your rights are guaranteed.

We do not share or sell data to third parties, except for those obtained for statistical purposes and anonymously. These are shared only with the service provider, and under these conditions.

In compliance with Spanish legislation on Personal Data Protection and guarantee of digital rights (Ley Orgánica 3/2018, 5 December), and EU Regulation 2016/679 of the European Parliament and the Council of April 27, 2016, as well as as the information & electronic commerce services legislation 34/2002, of July 11, we inform you of all aspects related to our privacy policy.

Responsible for the treatment of personal information

The person responsible for the collection and processing of all personal information on the website https://www.alchimiaweb.com is:

  • Identity: Alchimiaweb S.L.
  • Commercial name: Alchimiaweb
  • CIF: B-17664368
  • Address: C/ Llevant 32, Pol. Ind. Pont del Príncep C.P. 17469 Vilamalla (Girona)
  • Phone: (+34) 972 527 248
  • Email: dataprotection@alchimiaweb.com
  • Registry inscription data: Volume 1659, Book 0, Folio 186 Mercantile Registry of Girona

What personal information about its clients does Alchimiaweb S.L. collect, and for what purpose?

Alchimiaweb SL will only request the personal data essential for the completion of the purposes already informed. You will provide us with your data in the different forms available at alchimiaweb.com:

  • Web clients and registered users:
    • Identification data: Name and surnames, shipping address and billing, telephone, email address.

      Purpose of processing: Information intended to process the shipment of the order.

    • Information intended to ensure the protection of minors:
      • Date of birth (As the website is intended for persons over 18 years of age).

    • Financial data: This information is requested in order to manage payments and reimbursements.
      • Financial data: If you make the purchase by payment by credit card, we collect the following data in order to process the payment of the products or services purchased through our POS: Credit card number, CCV, date of expiration and name and surname of the cardholder.

      • If payment is made by bank transfer or to carry out refunds if necessary: Name and surname of the IBAN account holder.

      • If you pay in Bitcoin: Name and surname of the holder and virtual wallet address.

    • Newsletter / Commercial Communications
      • In the case of you granting us your consent as provided in article 21 of the Law of Services of the Information Society, we will use the information you have provided us to send you information about the website news, as well as promotions and offers of our products and services through email. Said consent may be revoked at any time, by contacting dataprotection@alchimiaweb.com.

    • Contact Form
      • The data you provide us will be used only to address your query and are personal an identifying character: name and surnames, telephone number and email address.

    • Employment application form
      • The data you provide (name, email address and enclosed document) us will be used for the purpose of managing the candidate selection processes of Alchimiaweb S.L. currently in force or in future processes. Your data will be treated with the utmost confidentiality and will not be assigned or communicated to third parties and will be kept until they are terminated provided you have not expressed your will to the contrary.

    • Opinion and product query forms
      • The data that you provide (name, email address) us will be used to attend the query or request for information of the indicated product.
      • The name, without surname, and the question, as well as the answer, may be published by the moderator on the web page, if it is considered useful for other users.

    • Automatic information: Every time you interact with our website, we receive and store information. For example, like other sites, we use cookies to collect information when your browser accesses alchimiaweb.com. The data collected is statistical data about the actions and browsing patterns of our users, and does not identify any person.

      For more information about cookies and how we use them, please read our cookie policy

    • Email communications: To help us make the emails we send more useful and interesting, we usually receive a confirmation when you open an email that we have sent you. If you do not want to receive more emails or notifications from alchimiaweb.com, you can adjust your email subscriptions and notification preferences from your user account, or by sending an email to the address dataprotection@alchimiaweb.com

Recipients of data and international transfers

We inform you that the treatment of information collected through alchimiaweb.com, does not imply international transfer of data.

In relation to the recipients of the information, we inform you that in the event that you make an online purchase that must be delivered to the address you indicate, the package sent will detai: your name and surname, delivery address and number of phone. This latter data is included to allow contact between the transport company and the recipient, in order to facilitate the delivery process.

If you make the purchase by payment by credit/debit card, this same information will be securely transferred to the companies providing the payment management system via their own system, with the sole purpose of processing the payment. These companies are also obliged to guarantee the security and confidentiality of your personal data.

No other transfers of personal data to third parties are foreseen unless required by a competent authority and within the framework established by law.

Period of conservation of the data

We will keep your data while you remain registered as a user of our website, or while the reason for which they were collected remains. Once the user has deleted their account, we will continue to keep the data for the period necessary to manage the delivery and billing of the products purchased; subsequently, the information will be kept blocked during the statute of limitations period and after that period will be deleted.

Legitimate basis of processing

To conform with article 6 of the Eu regulation 2016/679, we inform you that the legitimate basis for the processing of your information are:

  • The consent of the interested party.
  • The implementation of a contract and/or pre-contractual measures.

Rights that assist you

To exercise your rights, you must go to Alchimiaweb S.L. It is a free procedure and must always be accompanied by a document proving your identity, and will be handed with the utmost haste..

Every user has the right at any time to:

  • Revoke a consent that you have given us. Remember that consents are provided for each purpose and are independent of each other, so they are not mutually exclusive.
  • Access your personal data.
  • Rectify your personal data, if it is inaccurate or incomplete.
  • Request its deletion when its conservation is no longer necessary.
  • Request limitation of treatment if the conditions for it are met.
  • Oppose your treatment under the terms and conditions provided by law.
  • Request the portability of your data.
  • Claim before the Spanish Agency for Data Protection (wwww.agpd.es) when you consider that there is a violation of rights. However, first you can contact dataprotection@alchimiaweb.com

The web clients and registered users of alchimiaweb.com have the online service to exercise the rights of access, rectification, cancellation and opposition to them accessible from this link..

Is the processing of personal data of alchimiaweb.com safe?

Personal information stored by Alchimiaweb S.L. is transmitted using the latest security mechanisms, such as the SSL (Secure Sockets Layer) protocol. Alchimiaweb.com does not store information about bank details, such as credit/debit card or current account numbers.

Alchimiaweb S.L. treats the data in an absolutely confidential manner at all times and keeping the mandatory duty of secrecy and respect thereof, in accordance with the provisions of the implementing regulations, adopting the necessary technical and organizational measures to ensure the security of your data and avoid its alteration, loss, treatment or unauthorized access, taking into account the state of the technology, the nature of the data stored and the risks to which they are exposed.

In particular, we adopted the pertinent and mandatory measures established in the regulations on the Protection of Personal Data, in particular:

  • Functions and obligations of the staff
  • Event registration
  • Management of supports and documents
  • Access control
  • Identification and authentication
  • Backup and recovery

However, in other cases, Alchimiaweb SL will adopt the necessary and mandatory measures in accordance with local regulations.

The present documentation will be available at the request of the User or Client.

Accuracy and veracity of the data

As a user, you are solely responsible for the accuracy and correctness of the data you send to alchimiaweb.com, exonerating Alchimiaweb S.L. of any responsibility in this regard.

Users guarantee and respond, in any case, the accuracy, validity and authenticity of the personal data provided, and undertake to keep them properly updated.

Changes in the privacy policy

ALCHIMIAWEB SL reserves the right to modify this Privacy Policy in order to adapt it to legislative developments that may be appropriate. In these cases, we will announce any change on the Website with reasonable anticipation of its implementation.

Last update: June 6, 2019

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