John
Has bought this article
16-11-2022
I ordered 10 + 3 of sunset sherbet And you give 10 plus 3 orange Candy Which I no use for
John
Has bought this article
03-06-2022
I bought 10 seeds plus 50 jiffy plugs and you still charged me shipping .plus I never received the gift of 3 seeds the box and packing come to 4 times the weight of the product
Alchimia Grow Shop
07-06-2022
Hi John, thank you for your order, we're glad it arrived safely. We're really sorry about the missing free seeds, please send an email to info@alchimiaweb.com with your order number and a brief explanation and our customer service team will get that sorted out for you.
About the shipping, we offer free shipping to Portugal for orders over 100€ that weigh under 2kg. While the value of the items you bought was over 100€, you used a discount that took the cost of your order to just below 100€ which unfortunately meant that the shipping cost was added. Sorry for any confusion. Best wishes.